Track and trace guidance
Last week, the Department of Health and Social Care published guidance about how the NHS test and trace service will work. The service may contact you if you have tested positive for coronavirus. Or you have been in contact with someone else who has symptoms. They are contacting people by text, email or phone.
We have heard concerns from several supporters about how this will work – for example, how you will be able to tell if it is a genuine call, and what they will ask you. We have put together some guidance outlining answers to these questions, and what adjustments you can ask for if you live with a mental illness.
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